Terms of service

Terms and Conditions

Last Updated: [26/01/2026]

Welcome to Heer Fashion. By accessing or using our website [www.theheerfashion.shop, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General

  • Heer Fashion is an online and offline fashion brand offering clothing and related products.

  • We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Services

  • All product descriptions, images, and prices are provided to the best of our accuracy.

  • Slight variations in color or design may occur due to lighting, photography, or screen resolution.

  • Availability of products is subject to change without notice.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (₹).

  • Prices may change at any time without prior notice.

  • We accept prepaid and Cash on Delivery (COD) options where applicable.

  • Heer Fashion is not responsible for payment failures due to third-party payment gateways.

4. Order Confirmation & Cancellation

  • Orders are confirmed only after successful payment or order placement (in case of COD).

  • We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.

  • Customers may request order cancellation within 12 HOURS of placing the order.

5. Shipping & Delivery

  • Orders are processed within 1 to 2 days business days.

  • Delivery timelines may vary based on location and courier partner.

  • Heer Fashion is not responsible for delays caused by courier services, natural disasters, or unforeseen circumstances.

6. Returns, Refunds & Exchanges

  • Returns or exchanges are accepted only if the product is damaged, defective, or incorrect.

  • Requests must be raised within 2 days of delivery.

  • Products must be unused, unwashed, and in original packaging with tags intact.

  • Refunds (if applicable) will be processed within 7 to 10 days after approval.

7. User Responsibilities

  • You agree not to misuse the website or engage in fraudulent activities.

  • Any false information provided may result in order cancellation or account suspension.

8. Intellectual Property

  • All content on this website, including images, logos, text, and designs, is the property of Heer Fashion.

  • Unauthorized use, reproduction, or copying is strictly prohibited.

9. Limitation of Liability

  • Heer Fashion shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy Policy

  • Your personal information is handled in accordance with our Privacy Policy.

  • We do not sell or share your personal data with third parties except as required for order fulfillment.

     

    11. Governing Law

    • These Terms & Conditions are governed by the laws of India.

    • Any disputes shall be subject to the jurisdiction of Navsari courts.

    12. Contact Information

    For any questions or concerns regarding these Terms & Conditions, please contact us:

    Heer Fashion
    📧 Email: heerfashion013@gmail.com
    📞 Phone: 8460277949
    🌐 Website: www.theheerfashion.shop